Frequently asked questions
HANDCRAFTED IN MEXICO | CIRCULAR FASHION | ITALIAN LEATHER
We create Mexican circular fashion that inspires
What is the material of the handbags?
Every NICOLE piece is handcrafted in Mexico using premium Italian-sourced leather.
How do I clean my handbag?
Using a semi-damp cloth will not damage the leather, however, it is best to avoid firmly scrubbing the handbag. Any liquid containing dye could also stain the material.
How do I exchange my handbag?
Returns and exchanges are currently not supported on this site.
International shipping?
Shipping Worldwide Available. Please note that any applicable import duties, taxes, and customs fees are the responsibility of the recipient.
My order has not arrived, how long do I have to wait?
In México, it takes 3 to 5 business days for your order to be delivered. However, due to carrier congestion, some shipments may experience delays. Delivery times can vary in the United States and Worlwide.